Ecommerce Testing – Why Is It Important for Your Online Store?

Ecommerce applications are complex and handle various business operations such as inventory management, online fund transfers, marketing, supply chain management, etc. To develop an eCommerce website or application, we need to discover UI/UX design and features that will make your online store customer-friendly.To deliver a seamless shopping experience, these features and functionalities must be working optimally and should be free from any bug. Therefore, eCommerce testing is an inevitable part of the eCommerce website development process.

Testing of eCommerce websites and applications requires in-depth knowledge of web-based testing methodologies. Moreover, the eCommerce testers need to constantly monitor and test the application to deliver an uninterrupted experience. Also, they need to perform application testing on different browsers, platforms where various combinations are tested and testing is done on devices like mobiles and iPad.

As a professional Software Testing Company, we offer reliable eCommerce website testing services to make sure that all pages of the eCommerce website are tested thoroughly, all the online transactions are secure and validated, and eCommerce applications can be made available to end-users. We also check the usability of the application and its user-friendliness and make it completely defect-free. Our eCommerce performance testing services adhere to the quality standards to make sure the application complies with quality assurance.

Key Elements of Ecommerce Testing Services

  1. Test Planning

This is the first and most important phase of the Software Testing Life Cycle. Proper planning ensures a smooth execution phase while poor planning can lead to unwanted time consumption. That’s why, test case writing, resource allocation, etc. are some of the activities that we perform as an integral part of Test Planning

  1. Website Functionality

At this juncture, we run through the key functionalities of an eCommerce website that need to be tested. Some of the things that we test include:

  • Main pages include the Home page, Featured Products, Information pages Special Offers, and more.
  • Product detail pages
  • Product category pages
  • Filtering and Product searching
  • Shopping cart
  • Checkout and Payment Systems
  1. Performance Test

Ecommerce websites should be fast-loading and high performing so that your customers do not abandon your website and go to your competitors. Therefore, store owners should consider investing in performance testing services to make sure their eCommerce website is accessible and performing optimally even under higher load conditions.

To achieve better results, we run the test and start evaluating real-time results, check response time, the number of hits/second, the output of your eCommerce website, and the number and type of errors that occurred.

  1. Testing UI Elements

UI elements and content on the website are crucial for the success of any eCommerce website or application. Hence, you should get your design tested to ensure the perfection of UI elements and web content.

You should think on behalf of the customer experience that when you visit a website, are you more likely to buy something if you can find what you’re looking for easily or if you need to click through many options?

One of the most effective testing techniques to test this is A/B testing. In A/B testing, we create two versions of the same page and then analyze which one has better performance.

  1. Mobile Responsiveness

Your websites should perfectly open up and work on multiple devices to provide ease of shopping to your customers. Therefore, testing mobile responsiveness is a crucial part of the testing process.

If you want your website to be accessed by users on any device, you need to test all the functionalities to make it highly mobile responsive. There are various browser testing tools like Appium, AppAssist, Fast lane, etc. that help in checking mobile websites.

  1. Secure Online Transactions and Customer Data

An eCommerce website must ensure secure online transactions and protect customer data. A secure eCommerce website builds trust in customers and they tend to purchase items from the website.

Therefore, store owners need to invest in eCommerce testing services to ensure that all the payments and sensitive customer information are fully secured always and the payments are processed via servers that are encrypted with SSL.

If your website supports multiple payment options like Credit Card, Bank Transfers, PayPal, Installments, etc. then you need to test all of them to ensure secure payments.

  1. Testing In Real-world Scenarios

It is always good to test eCommerce websites or applications in real-world scenarios. However, the development environment is different based on the infrastructure, software configurations, and shared networks and links. That’s why the impact of an application is different in real devices and environments than in a production environment.

Wrapping Up

An eCommerce business owner should consider investing in eCommerce performance testing services to ensure that their online stores perform well even during peak hours. If you need to get your eCommerce website tested, you may approach us for professional eCommerce website testing services.

Being a full-service software testing company, we will take care of all your website testing needs to give you a completely flawless solution for your business.


Q.1. Why is eCommerce testing important for your online store?

Ans. Ecommerce testing is done to make sure that all the pages of your eCommerce website are tested thoroughly. It also ensures all your payments are highly secure and validated. Getting your application tested, verified, and validated before it is made public helps you keep your application safe and protected against hackers and intruders. Ecommerce website testing also improves the usability and user experience of your application. If you need to get your eCommerce website tested for any flaws, you may contact us right away!

Q.2. What are the best tools for testing eCommerce websites or applications?

Ans. Some of the best tools for testing eCommerce websites or applications include:

  • Selenium
  • jMeter
  • Spur
  • Browsera
  • Cross-browser testing
  • Link Research Tools
  • Browser Stack
  • Xenu Link Sleuth

Q.3. Do you perform automated testing or manual testing on eCommerce websites?

Ans. We perform both manual and automated eCommerce testing to eradicate even the tiniest flaw in your website or application.

Have More Questions? Feel Free to Contact Our Ecommerce Testing Experts!